Report a Missed Trash or Recycling Pickup

Tops of trash cans

Was your trash cart, recycling or yard waste not collected? We apologize for the inconvenience and want to make it right.

Let us know if your trash cart, recycling cart, or yard waste from your home was missed so we can pick it up. The location of the missed pickup must be within city limits.

Online

Step 1.Leave the trash or recycling at your curb

After you report the missed garbage or recycling pickup, leave the garbage at the curb. If you don't report the missed garbage pick-up, we will not pick it up until the next scheduled pickup day in your neighborhood. 

Keep in mind, sometimes our trucks cannot pick up your garbage. This can happen because the garbage carts:

  • Are blocked (e.g. parked car in front of garbage).
  • Are not on the curb by 7 a.m. on your collection day.
  • Are within two feet of obstacles (e.g. mailboxes, utility boxes or shrubs).
  • Are overloaded or have items on the lid of the cart.

Step 2.Report the missed collection on Clearwater Connect

 

Step 3.Give us the address

Let us know the address of the missed pickup and if it was garbage, recycling or yard waste.

Step 4.We will pick up your garbage

The city of Clearwater will pick up your garbage or recycling within two business days.

Call Us

Step 1.Leave the trash or recycling at your curb

After you report the missed garbage or recycling pickup, leave the garbage at the curb. If you don't report the missed garbage pick-up, we will not pick it up until the next scheduled pickup day in your neighborhood. 

Keep in mind, sometimes our trucks cannot pick up your garbage. This can happen because the garbage carts:

  • Are blocked (e.g. parked car in front of garbage).
  • Are not on the curb by 7 a.m. on your collection day.
  • Are within two feet of obstacles (e.g. mailboxes, utility boxes or shrubs).
  • Are overloaded or have items on the lid of the cart.

Step 2.Report the missed collection

Call the solid waste operations line at (727) 562-4920 to let us know we missed a pickup.

Step 3.Give us the address

Let us know the address of the missed pickup and if it was garbage, recycling or yard waste.

Step 4.We will pick up your garbage

The city of Clearwater will pick up your garbage or recycling within two business days.