Follow the three steps below to register for paperless billing.
Log In
If you do not have an online account yet, please visit this page for instructions on how to register for an account.
From the My Profile drop down menu, select “Paperless”, OR under Services, select “Paperless”.
Select “Yes” for the account(s) you want to register for paperless. Check the box to “agree to the terms and conditions”. Then, select “Save my changes”.
You will see a confirmation banner indicating “Your changes have been saved”.
Select “No” for the account(s) you want to un-register for paperless. Then, select “Save my changes”.
Use the links below to submit your request or inquiry.
Please include your account number, address, a description of the issue and phone number. We will address your concern as soon as possible.
Curious about how much water your household uses? The Southwest Florida Water Management District offers an easy-to-use Water Use Calculator to help you better understand where your water goes. By answering a few simple questions about your household's water habits, you can estimate your water usage and discover opportunities to conserve water and potentially lower your utility bill. Just click the link below to get started.
Water Use Calculator
To report a gas or water leak or other emergency condition, call (727) 462-6633. This emergency line is available 24 hours a day, 7 days a week.
This bill is for services rendered and is due upon receipt. Bill will become past due 21 days from statement date.