Utility Customer Service to Close Early March 27th

The department will close early at 3:30 p.m. on Friday, March 27. This includes our phone lines, lobby, and in-person payment services. Customers will still be able to make payments via Invoice Cloud, the drop box, or kiosk during this time. We will reopen at 8:00 a.m. on Monday, March 30

There are multiple other ways you can pay your utility bill during this time.

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Flooding in Clearwater

Flooding is a part of living in a coastal community. Heavy rain, king tides and storm events can all overwhelm drainage systems and cause water to pool in streets or near homes. This page includes the tools and information you need to know your flood zone, protect your property and stay safe when flooding happens.

What the City Is Doing

The city of Clearwater is actively working to reduce flooding impacts and improve long-term flood resilience. Efforts include:

• Installing tidal valves in select locations to reduce high-tide backflow into the stormwater system. Tidal valves help stormwater flow out during normal conditions while limiting backflow during high tides.

• Ongoing stormwater system maintenance and upgrades
• Evaluating flooding patterns to prioritize mitigation projects Incorporating flood resilience into long-range planning and capital improvement programs
• Each March, the city recognizes Flood Awareness Week, a campaign that highlights valuable resources, expert guidance and community-driven initiatives designed to help residents better understand flood risks and strengthen preparedness.

For a comprehensive list of tools and information shared during Flood Awareness Week, along with proactive steps you can take to stay prepared year-round, visit Know Your Flooding Risk and Plan Accordingly - City of Clearwater.

What You Can Do to Help

Residents play an important role in helping reduce localized flooding.

You can help by:
• Keeping storm drains clear of leaves, grass clippings and debris
• Never blowing or dumping yard waste into streets or storm drains
• Checking nearby drains before storms or high tides and clearing debris when safe to do so
• Participating in the city’s Adopt-A-Drain program to help keep a specific storm drain clear year-round

Keeping storm drains clear helps water flow more freely and reduces street flooding during both rainy and sunny day flooding events.

What Residents Can Expect

Flooding related to sunny day conditions or king tides is typically temporary and subsides as water levels recede. During these events, residents may experience:

• Standing water on roadways
• Reduced access in certain areas during peak conditions Residents are encouraged to plan ahead and avoid driving through flooded streets.

Report Flooding
Reporting flooding helps the city identify problem areas and prioritize improvements. Residents can report flooding or drainage issues online here.

Clearwater's Vulnerability Assessment

Check out the city of Clearwater's final results of its citywide vulnerability assessment.

Flood Zones & Elevations

Go to an interactive map where the public can access available flood and elevation data for individual properties.

Floodplain Management

Find flood management resources such as elevation certificates and flood zones.

Know Your Flooding Risk and Plan Accordingly

Communities like ours can be prone to flooding. It's important to prepare and know the risks.

Pinellas County Real Estate Flood Disclosure Program

Real estate agents are in an ideal position to inform buyers about a property’s flood risk and if flood insurance is required.

Adopt-a-Park, Street, Trail or Drain

The city of Clearwater is launching the Adopt-a-Drain Program, which gives residents, neighborhoods and community groups a simple way to help protect our environment and reduce flooding. When you adopt a storm drain, you keep leaves, trash and other debris off the grate. Doing this before storms is especially important.

Report Flooding

Report flooding or standing water. If this is an emergency, call 911.

Sunny Day Flooding and King Tides

Know what sunny day flooding and king tides are and how they can impact Clearwater's residents who live in low-lying areas.