Utility Customer Service offers a program to assist senior citizens and customers who are disabled and on a fixed income avoid late payment charges on their Clearwater utility bills.
Sometimes the past due of the utility bill does not coincide with receipt of a monthly Social Security, retirement, or disability check. This may result in a late payment charge billed to their account. To assist those customers, Utility Customer Service offers the Fixed Income Support Program.
Fixed Income Billing Support
Clearwater’s Fixed Income Billing Support program helps customers on Social Security, Disability, or Retirement income avoid late fees by adjusting their utility bill due date.
Your due date can be delayed by 10 days to match your income schedule.
To apply, you'll need to:
· Complete the application form.
· Provide a valid ID (Social Security number, driver’s license, or state ID).
· Submit proof of fixed income (e.g., Social Security or Retirement award letter).
· Indicate the date you receive your monthly income.
Questions? Contact Clearwater Customer Service for assistance. It is easy to apply; please check the steps below.